Faq
Frequently asked questions
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What services does your IT company offer?We offer a range of IT services, including website designing, website development, digital marketing, mobile app development, and software development. Our solutions are tailored to meet your specific business needs and objectives.
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How do you approach website design and development projects?We start by understanding your goals and requirements. We then design user-friendly, responsive layouts and develop the site using robust technologies. The process includes design mockups, development, testing, and deployment, with ongoing support and maintenance.
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What is the difference between website design and website development?Website design focuses on the aesthetics and user experience, such as layout and color schemes. Website development involves the technical implementation, including coding, backend integration, and ensuring the site functions correctly.
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What digital marketing services do you offer?We offer services including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, content marketing, and email marketing. Our aim is to enhance your online visibility and drive targeted traffic to your business.
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How long does it take to design and develop a website or mobile app?The timeline varies based on complexity. A basic website or mobile app may take 4-6 weeks, while more complex projects can take 8-12 weeks or longer. We provide a detailed project timeline after evaluating your specific requirements.
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What technologies and platforms do you use for website and app development?We use a variety of technologies depending on the project, including HTML, CSS, JavaScript, PHP, Python, WordPress, React Native, Flutter, and more. Our choice of technology ensures optimal performance and scalability.
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Do you offer custom mobile app development?Yes, we develop custom mobile apps tailored to your specific needs, including native apps for iOS and Android, cross-platform apps, and hybrid apps. We ensure the app meets your business objectives and provides a great user experience.
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How do you ensure the quality of your digital marketing campaigns?We ensure quality by developing a tailored strategy, setting clear objectives, monitoring key performance indicators (KPIs), and regularly analyzing campaign data. This allows us to optimize campaigns and achieve the best results.
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Can you assist with app submission to the App Store and Google Play?Yes, we handle the entire app submission process, including preparing your app for launch, meeting store guidelines, and managing the submission to both the Apple App Store and Google Play Store.
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Do you provide ongoing support and maintenance for websites and apps?Yes, we offer ongoing support and maintenance services, including updates, security patches, performance optimization, and troubleshooting to ensure your digital assets remain up-to-date and function smoothly.
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How do you handle project management and communication?We use project management tools to facilitate communication and collaboration. Regular updates, meetings, and transparent reporting ensure you are informed of progress and any changes throughout the development process.
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What is your payment structure for projects?Our payment structure typically involves an initial deposit, followed by milestone payments based on project phases or deliverables. Final payment is due upon project completion and delivery. We discuss and agree on payment terms before starting the project.
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Do you offer fixed-price or hourly billing options?We offer both fixed-price and hourly billing options, depending on the project scope and requirements. Fixed-price is suitable for well-defined projects, while hourly billing works for projects with variable requirements or ongoing work.
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What is your policy on project revisions and changes?We include a specified number of revisions in our project scope. Additional changes or revisions beyond the agreed scope may incur extra charges. We discuss and agree on revision policies during the project planning phase.
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How do you handle delays or changes in project scope?We communicate promptly about any potential delays or scope changes. Any adjustments to the project timeline or costs due to changes in scope are discussed and agreed upon with you before proceeding.
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Can I make payments in installments?Yes, we offer flexible payment options, including installment plans. The payment schedule is typically based on project milestones or phases. We discuss and agree on installment terms before starting the project.
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What is your policy on refunds and cancellations?Our policy on refunds and cancellations depends on the project status and specific terms agreed upon. Generally, deposits are non-refundable once work has commenced. We discuss refund and cancellation policies in detail before starting the project.
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How do you handle intellectual property rights for the developed products?Upon full payment, you own the intellectual property rights for the developed website, app, or software. We provide all necessary documentation and rights transfers as part of the project completion process.
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What should I provide before starting a project?Before starting a project, we need detailed information about your goals, branding guidelines, content, and any specific requirements or preferences. This helps us create a solution that aligns with your vision and objectives.
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How can I track the progress of my project?We provide regular updates through project management tools, email, or scheduled meetings. You’ll have access to progress reports and milestones, ensuring you stay informed about the development status and any significant changes.